Better Public Service Experience with
SMARTQUEUE®
Revolutionising Public Service Institutions
Enhance citizens’ experience in public services by modernising your facilities with SMARTQUEUE, a highly efficient one-stop queue management solution for the public sector.
Enhance citizen’s experiences in
the public sector with SMARTQUEUE®
Councils
Streamline patient check-in, reduce waiting times, and optimise resource allocation for a seamless healthcare experience.
Colleges & Education
Efficient laboratory operations start with SMARTQUEUE®. Simplify patient check-in, optimise resource allocation, and improve the overall patient experience in the lab.
Colleges & Education
More efficient experience to patients by shortening wait times, providing timely updates, and automating staff workload management through workflows and processes.
Benefits of SMARTQUEUE®
for the Public Sector
Enhancing citizens’ experiences and the operational efficiency of the public sector.
Streamlined
Public Service
Simplify queuing processes for visitors to improve their experience
Reduce
Waiting Times
Minimise wait times to enhance citizen’s satisfaction
Optimise
Staff Productivity
Enable employees to focus on more critical tasks, furthering their efficiency
Enhanced
Citizen Experience
Enable employees to focus on more critical tasks, furthering their efficiency
How Does it Work?
SMARTQUEUE simplifies citizens’ journeys in four easy steps:
Visitor Self-Check-in
Visitors are able to check in quickly and efficiently, minimising their waiting time
Dashboard Monitoring
Keep track and control visitor flow to ensure a consistent, smooth, and timely experience
Automated Appointment Reminders
Visitors will receive automated reminders, enabling them to queue remotely while reducing no-shows and late arrivals
Efficient Service Delivery
Enhance citizen’s trust in the public service sector by providing an efficient and hassle-free experience
Main Features
Self-Check-in
Kiosk
Simplify queueing process and reduce administrative overhead
Real-time Queue
Management
Oversee every facet of front-office operations through a secure web-based administration module and make quick adjustments accordingly.
Appointment
Scheduling
Enable citizens to schedule appointments conveniently and remotely
Efficient Service
Delivery
Enhance citizen’s trust in the public service sector by providing an efficient and hassle-free experience
