Mobile Concierge Solution
A touch of personalised approach to greet customers, providing personal assistance and direct service whenever necessary
SMARTQUEUE® queue management system provides concierge solution as a complimentary to the ticketing kiosk; providing additional mobile staff with the capability to check-in customer, capture service type, transaction timestamp and print ticket.
With more flexible capabilities, mobile concierge solution from our queuing system allows you to:
- Prioritise customers with special needs and provide them with on-the-spot service
- Assign customers to the appropriate service queue
- Maintain personal touch with your customers
- Understand what your customers need
- Monitor and measure your service performance resulting in an improved customer experience
