BSS COVID-19 FAQ
At present, our managed services have not been impacted. In case of the situation escalates, BSS assures clients that they will individually contact them for any changes on the matter.
Business Smart Solutions has not had any support issues and has managed to maintain normal business hours and operations. However, since we are based primarily in Sydney, our business has moved to a more virtual work process when dealing with customers in high-risk areas.
Business Smart Solutions works with premier delivery service to provide the hardware immediately needed to our clients. However, with the escalation of COVID-19, there is a possibility that delivery times might experience a slight increase. Business Smart Solutions advises all potential clients and current clients to place orders as far in advance as possible, to allow a possible increase in delivery time from the delivery service provider, as it is a factor that Business Smart Solutions cannot control directly.
As mentioned before, Business Smart Solutions is fully committed to providing the best support and service to our clients, which means we are also committed to updating our clients regularly. Aside from the website, we will communicate individually to clients who might be impacted by COVID-19.
