SMARTQUEUE® Queue Management System for Modern Retail
Our queue system boosts efficiency for operations, ensuring a convenient experience for customers, and simplifying processes for staff.
Introducing SMARTQUEUE®
Simplify Your Queue Line, Boost Your Bottom Line
In today’s competitive retail landscape, providing a seamless customer experience is vital. With the rise of online shopping, customers expect convenience at every step of their shopping journey.
Keep your customers happy and operations running smoothly with SMARTQUEUE® – a queue management solution designed to address the unique needs of retail establishments.
How Does It Works?
Click-and-Collect Made Easy
Ensure a smooth transition from online purchase to in-store pickup with dedicated check-in kiosk for faster service
After-Sales Service Management
Efficiently manage queues for exchanges, warranties, refunds, and other after-sales needs.
Online Booking & Reservation
Enable customers to book tables or place orders online, optimizing table turnover and reducing wait times during peak hours.
Smart Queuing for Retail Pharmacies
Submit prescriptions, get a queue number, and receive alerts when it's ready - all online or in-store.
Empowering Retailers of All Sizes
Electronics and Technology Stores
Home Improvement and Hardware Stores
Furniture and Home Decor Stores
Pharmacies and Health Stores
Fashion Retailers
Department Stores
Supermarket and Grocery Stores
Restaurant and Cafe
Key Features of SMARTQUEUE® for Retail
Self-service and Omni-channel Check-in
Make check-in easy for customers with kiosks, mobile, tablet, or QR code scanning - using booking codes, order IDs, or membership details
Queue Management and Monitoring
Keep track of the queue in real-time to ensure smooth operations and happy customers.
Clear Communication via Digital Signage
Keep customers entertained and informed of queue status while boosting revenue with promotional content.
Automatic Customer Notification
Keep customers informed with automatic alerts about wait times or when it's their turn via SMS/ Whatsapp/ Email/ mobile app, enabling them to wait worry-free from anywhere.
Customer Feedback Survey
Collect real insights from customers and improve service quality in line with their needs.
Real-time Analytics & Reporting
Understand service performance, trend, and customer behavior with real-time data, helping you make smarter decisions for your business.
